Delivery Terms & Conditions
At Aarohmaya, we aim to deliver your orders safely and on time across Nepal.
Delivery Coverage
We provide delivery services across major cities and regions of Nepal through trusted courier and road transport partners.
Delivery Time
- Orders are usually processed within 2-3 working days.
- Delivery timelines may vary depending on location, weather, public holidays, or courier availability.
Delivery Charges
- Delivery or distance-based delivery costs are generally borne by the customer.
- Delivery charges may vary depending on:
- Delivery location
- Order size and weight
- Courier service availability
Free or Special Delivery Cases
In selected cases, Aarohmaya may provide free or discounted delivery, including:
- Promotional offers
- Special campaigns
- Bulk orders
- Orders above a certain purchase amount
Incorrect Address or Failed Delivery
Customers are responsible for providing accurate delivery information. Additional delivery charges may apply for:
- Incorrect address details
- Re-delivery requests
- Unreachable delivery locations
Delays Beyond Control
We are not responsible for delays caused by natural disasters, strikes, transportation issues, or other circumstances beyond our control.
Contact Support
For delivery-related questions or assistance, please contact our customer support team through our website or official social media channels.